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Technology Insights & Business IT Blog

  • Is Your Email Exchange Secure and Compliant?

    Email is a critical channel for communication for any business. In highly regulated industries, the security requirements for email differ depending on the information it contains. That means you need a secure email exchange to meet compliance. But how do you know if your email solution is really secure and compliant? The answer depends on…

  • 6 Webinar Trends Every Company Should Consider

    Webinars have been an important marketing and engagement tool for years. During the pandemic, the use of virtual events skyrocketed. Between February and March of 2020 alone, the number of B2B brands in the United States using live webinars increased by 36 percent. Whether your company is new to hosting virtual events or not, you should…

  • Seven Customer Experience Trends to Have on Your Radar

    Every company strives to deliver exceptional customer experiences. However, customer expectations changed a lot in the last year and are constantly evolving. To meet customers where they are, you’ll want to have these customer experience trends on your radar. The pandemic influenced many of these trends, and you can expect many to become permanent fixtures.…

  • Essential Features to Look for in a Cloud Communications Platform

    Enabling communication between your employees and with customers is critical for any company’s success. The key to streamlining it and promoting flexibility and mobility is to use a cloud communications platform. The reality is that more businesses are leveraging the cloud to power their communications and collaboration. It’s a wise choice since it’s cost-effective, secure,…

  • Cybersecurity for Employees: Awareness Can Save You from a Breach

    Your company might use iron-clad network protection and implement encryption across the board. However, your data and systems are still at risk of a cyberattack if you aren’t focusing on employee awareness.

  • Protect Your Employees Against Vishing

    Cybercriminals are always looking for new ways to scam users. Attacks continue to be more sophisticated and common. Organizations must remain vigilant against vishing, which uses the telephone as the channel for scamming.